Privacy Policy

Chakra Cozy Media Group LLC (“Chakra Cozy,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase products, subscribe to our digital magazine, sign up for newsletters, or otherwise interact with us.

By using this website, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Personal Information

• Name
• Email address
• Billing address
• Shipping address
• Phone number
• Account login credentials
• Payment-related details processed through third-party payment providers

B. Automatically Collected Information

• IP address
• Browser type
• Device information
• Operating system
• Referring URLs
• Website usage behavior
• Cookie and analytics data

C. Marketing and Communication Information

• Newsletter subscriptions
• Email engagement data
• Preferences and interests

2. HOW WE COLLECT INFORMATION

We collect information when you:

• Create an account
• Purchase products or subscriptions
• Subscribe to newsletters or notifications
• Contact us
• Interact with our website
• Use cookies and tracking technologies

3. PAYMENT PROCESSING
Payments are processed securely through third-party providers including, but not limited to Stripe. Chakra Cozy Media Group LLC does not directly store complete payment card information on our servers. Please review Stripe’s privacy practices at: https://stripe.com/privacy

4. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies, pixels, analytics tools, and similar technologies to:

• Improve website functionality
• Analyze traffic and user behavior
• Personalize user experience
• Support marketing efforts
• Maintain shopping cart and login functionality

Third-party services such as Google Analytics and email marketing providers may also use cookies and tracking technologies.
Users may adjust browser settings to refuse cookies; however, portions of the website may not function properly if cookies are disabled.

5. HOW WE USE INFORMATION
We may use collected information to:

• Process transactions
• Fulfill subscriptions and orders
• Manage customer accounts
• Send newsletters and promotional communications
• Improve website functionality and user experience
• Analyze website traffic and trends
• Respond to customer service inquiries
• Detect fraud or misuse
• Comply with legal obligations

6. EMAIL MARKETING
If you subscribe to our mailing list, we may send newsletters, promotional materials, announcements, and updates. You may unsubscribe at any time using the unsubscribe link included in emails. We may use third-party email marketing services such as Mailchimp or similar providers.

7. DISCLOSURE OF INFORMATION
We do not sell personal information to third parties. We may share information with:

• Payment processors
• Shipping and fulfillment providers
• Analytics and marketing providers
• Website hosting and technical service providers
• Legal authorities if required by law

8. THIRD-PARTY LINKS AND AFFILIATE LINKS
Our website may contain links to third-party websites, products, services, or affiliate offers. We are not responsible for the privacy practices or content of third-party websites. Purchases made through affiliate links or third-party websites are governed by those third parties’ policies and terms.

9. DATA SECURITY
We implement commercially reasonable safeguards designed to protect information from unauthorized access, disclosure, misuse, or destruction. However, no online transmission or storage system can be guaranteed completely secure.

10. USER ACCOUNTS
Users may create accounts for purchases and subscriptions. You are responsible for maintaining the confidentiality of your login credentials and for activities conducted under your account.

11. CALIFORNIA PRIVACY RIGHTS
California residents may have rights regarding access to and deletion of certain personal information under applicable California privacy laws.
To make a privacy-related request, contact: contact@chakracozy.com

12. CHILDREN’S PRIVACY
This website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

13. ACCESSIBILITY
Chakra Cozy strives to make its website accessible and usable for all visitors. We are committed to continually improving accessibility features and user experience.

14. DATA RETENTION
We retain information for as long as reasonably necessary to fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically. Changes become effective upon posting to the website.

16. CONTACT INFORMATION
Chakra Cozy Media Group LLC
California, USA
Email: contact@chakracozy.com